Trek Removals

Trek removals I will rate 10out of 10.They moved my home on the 1/3/2019
They were very professional, moving my home from London to Clacton on sea. They arrived prompt and on time. The guys loading the furniture were very careful, polite and courteous. I would not hesitate in recommending them to anyone.
They were waiting for me at my new home and worked very hard unwrapping everything, placing them exactly where I wanted them. I cannot praise the staff high enough
On top of all that the price was very reasonable
Well done lads.

Service cost: £1154

Trek are really good and you should use them. We moved from a large three bedroom split level flat to a three story Victorian terrace in June 2016.

Trek where not the cheapest quote we got - but they had the air of competence and professionalism which we found really reassuring. Communication was also really good - all email replied to within hours and always someone on the end of the phone if needed.

It was bizarre to see the flat being packed up around me but the team was really efficient and took care of all our things. Details like padded soft furnishing covers for the sofas, special padded cases for our paintings, and complete confidence of dis-assembly and reassembly of furniture, is what makes you confident all your stuff will get their in one piece.

The guys really went above and beyond to make sure all our stuff went were we wanted it. No job was too much - they even helped bring in our huge new fridge when curries refused to take it beyond the door step.

It was also great how they took away some excess rubbish we had and came to pick up the boxes in good time after the move.

I would defiantly recommend Trek to anyone who want everything taken care of and does not want to lift a finger in the packing or delivery.

Service cost: £1470

DO NOT USE Trek Removals. I used them in March for their packing and removal service. They seemed very nice and efficient but once at my new house I went to unpack my aftershave and 2 were missing which were definitely in the bathroom no more than 20 minutes before Trek packed them. I then checked a brand new box of perfume and the box was there but the perfume taken. Trek deny this and say their staff are trustworthy and this has never happened before. Well I am also trustworthy and wouldn't make such a claim without being 100% sure. This is now an on-going police matter. It is not worth the stress so do yourself a favour and choose another removal company - not one that removes the goods indefinitely.

Service cost: £1700

I had a great moving in experience. After a week in the new house I noticed some items missing. Spent the next week looking for those items in all unopened boxes. Then contacted removal firm to ask if they had any explanation for the loss or if I could make a claim on the insurance we had for the move. I have been told many times now that the claim period is 7 days and we are outside that time, I don't know anyone who unpacks all their moving boxes within a week or calls about a loss without checking a number of times first that the loss has actually occured. I have only had very curt and rude correspondence from the company and would not recomend them to anyone.

Service cost: £658

We where recommended to trek removals by a friend who inturn had been recommended by another friend. As we had a very bad removal experience when we moved before. We have moved many times so there was no question of opting for the full packing service. The crew arrived a bit late on the pack day due to a traffic jam but we where kept informed by the office staff. The crew where great from start to finnish and really went the extra mile. Nothing was to much trouble with no ifs or buts, there was one small breakage of a picture frame during the whole move, which to be fair, had been packed by me.  The guys wrote brackage down and took the frame away no questions asked. Even though I said "oh don't worry" Then to my surprise a week later a fully repared frame was delivered by one of the crew. I would recomend Trek Removals to any of my friends and family, They made the nightmare of house moving stress free from the first initial contact to the end result.  .

Service cost: £1740

We chose Trek Removals mainly because the assessor was so helpful in answering questions and seemed honest.  Then I got excellent service from the telephone receptionist. The removels day and the packing day before it went completely according to plan.  All our goods were packed efficiently and the men paid attention even  tosmall details.  They were pleasant and courteous at all times. I was so impressed with the service received that I immediately wrote to Trek to express my satisfaction abd I have already recommended the company to friends who are about to move house.

Service cost: £2000

From start to finish we found our experience with Trek to be very professional. Ian the salesman was very helpful and quietly reassuring.He didn't try and do a heavy sell like a couple of other Companies that quoted-he just seemed to know what we would need. John was our contact for making all the arrangements and again he was always very helpful and courteous.When we asked for  packing materials a few weeks before they were delivered promptly. On the day the removal team all worked really hard to get everything loaded as quickly as possible with minimum disruption. At the new house where our sofa wouldn't fit through the door of the front room they persevered to try and manoeuvre  it as best they could. At the end of the day we were absolutely delighted with the service we received and definitely felt that it was  money well spent to have a good removal team on a day that is stressful enough. We would definitely recommend Trek removals.

Service cost: £864

We moved from London to Norfolk and had a packing service as we had a lot to move from a three story house and are of the age that tackling the packing was too daunting.  I cannot fault this company they were excellent in their communication and very professional in every way. It was obvious that they knew just what they were doing and every item was packed well. All the boxes were marked with the room they had come from and general content which made finding stuff easier. They were quiet and calm which helped keep our stress levels down as well.  They arrived promtly in Norfolk and unloaded in the same professional manner. The staff were presented well quiet in manner thorugh in their work and positive about the task making us feel more relaxed and assured.  To top it all the price was competitive. I would not hesitiate to recommend this company.  Alison .

Service cost: £1944

I moved from a 5 bed house to a two bed bungalow on 30 August 2013.  I did an online search for removers and some really dodgy firms got in touch - several offering a quote over the phone.  Use these online comparison sites at your peril, as they are not all BAR affiliated. I found 4 removers, including Trek, who were BAR members and all came round to quote.  The three firms who actually submitted a quote, including Trek, all quoted pretty much the same price, but I was impressed with the general professionalism and helpfulness of the Trek surveyor, who answered all my questions/queries and just seemed honest and someone I could trust all my wordly possessions with. Having decided to go with Trek, I then dealt with John, one of the removal co-ordinators.  He was so helpful and did so much to relieve all the various stresses I was experiencing in the run up to the move. I went for the full pack - which I would recommend to everyone.  The removers came the day before the move and packed up pretty much everything and then pretty much filled the removal van (which in itself looked very impressive and very roadworthy).  The van was kept in Trek's secure depot overnight, with the team returning just after 8 am the next morning to complete the pack. We were out of my old house just after 11 am and starting to unpack at the new house soon after noon.  They 3 removers worked like trojans on both days. The following Tuesday, Trek picked up all my flattened boxes.  Trek were absolutely brilliant and I would reommend them to you wholeheartedly.  A five star plus service!

Service cost: £1600